Position Available, Loan Portfolio Manager

29 August 2021

This position has been filled. Thank you for your interest in employment with Florida Community Loan Fund.


Florida Community Loan Fund (FCLF) is a nonprofit lending institution providing capital and expertise to make projects successful and help organizations improve lives and low-income communities throughout the Sunshine State. Established in 1994, FCLF operates statewide from a network of offices in Orlando, Tampa,  Sarasota, Melbourne, and Fort Lauderdale. FCLF financing has helped more than 200 organizations succeed in their projects, providing over 540,000 Floridians annually with housing or essential services through 400+ lending transactions to projects totaling over $1.3 billion. FCLF became Florida's first certified statewide Community Development Financial Institution in 1996 and has been certified as a Community Development Entity since 2004. Currently, FCLF has $108 million in total assets, a staff of 18, and an operating budget of $6 million. It has a growing loan portfolio of $82 million and has closed $288 million in New Markets Tax Credit investments. FCLF Strategic Plan emphasizes significant growth over the next 4 years and we are adding staff now to keep pace with this growth.

FCLF is seeking an experienced Loan Portfolio Manager to supervise the portfolio administration team in the management of a commercial real estate loan portfolio of community development loans. This position will supervise the team’s work to facilitate new loan closings throughout the state of Florida; manage construction processes; collect payments; address renewals; report on portfolio and assist in the management of portfolio quality. The Loan Portfolio Manager will report to the Chief Lending Officer and work closely with Loan Officers. The position is located in the Orlando office.

FOR CONSIDERATION, FOLLOW APPLICATION INSTRUCTIONS PROVIDED BELOW.

The Loan Portfolio Manager is responsible for the following essential functions:

  • Interview, select, recommend, hire, train and assign team members. Provide direction and mentoring, develop and communicate performance metrics to assess the effectiveness of staff, both as a department and individually. Evaluate performance and provide counseling, cross training and coaching to employees. Maintain harmonious employee/employer relations. Develop and implement staffing plans and related budgets. Must have strong multi-tasking skills.
  • Manage the loan closing process independently and through assigned team members. Strong experience in document preparation, or coordination with outside counsel, is necessary. Thorough understanding of title insurance exceptions/issues and survey review is key. Oversight of team, working with lending staff, on preparation of commitment letters based on underwriting results where types of commercial loans in the CDFI environment are diverse with multiple structural facets. Review project and underwriting, identify errors, and address issues. Consult with Senior Management and Loan Officers to explore and confirm methods of mitigating issues that impede closing and to implement successful projects.
  • Manage FCLF’s interests in post-closing construction or Line of Credit advances and pay-downs, independently, or through team members, including coordination through inspectors, title agents, reviewing draw packages and supporting documentation against availability in project sources, and quoting release prices for pay-downs.
  • Supervise team members that serve as the first point of contact for loan servicing issues. Supervise and monitor the follow up of issues relating to insurance, taxes, and financial statements, the tracking of portfolio activity in loan software systems, and the generation of reports for review by others.
  • Manage the loan servicing processes including generating bills, posting loan payments, disbursements and other transactions; and maintain the accuracy of all information within the loan portfolio database, including terms and conditions, collateral information, tickler files, current contact information and other documentation information, delegating specific activities to team members.
  • Provide leadership to team members engaged in a variety of other duties including, but not limited to, the following:
      1. Maintain the Community Impact database, prepare specialized reports and documentation for investment proposals and, provide Community Impact data for Federal reporting and tracking system to comply with CDFI requirements;
      2. Update and maintain the loan servicing system;
      3. Update and maintain collateral valuation information in system;
      4. Organize information for periodic loan portfolio reviews and update system to reflect changes to risk rating grades and loan loss reserves;
      5. Conduct initial contact with borrowers regarding delinquencies in effort to collect payments; and
      6. Communicate with clerks of courts to determine and arrange for payment of fees for collateral releases or in compliance with regulations.
  • Facilitate wire transfers by verifying wiring instructions and coordinating dual control sign-off required for wire initiation.
  • Work closely with Senior Management and Accounting team for a variety of regular and unique project specific reporting needs and functions.
  • Position requires an understanding of, and commitment to, the community development industry.

Other Duties May Include:

  • Represent FCLF and respond to inquiries, and develop relationships with borrowers and investors. Visit project sites to monitor construction and/or ongoing viability of project/collateral. Represent FCLF at a variety of community and economic development industry conferences to further existing business relationships and solicit new business.
  • Manage Loan Portfolio Administrator assigned to participate in activities in support of the closing and construction advance processes for New Market Tax Credit (NMTC) structures, and ensure processes and documentation are in compliance with the NMTC regulations and FCLF requirements. Support the New Markets Tax Credit program by responding to and screening inquiries regarding requests for NMTC allocations from potential borrowers to develop pipeline for future NMTC awards. Provide counsel to potential borrowers as to means of improving project structure to comply with NMTC regulations and FCLF requirements. Represent FCLF at a variety of NMTC industry conferences to further existing business relationships and solicit new business.
  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements. Notify appropriate party of unusual equipment or operating problems and the need for additional material and supplies.
  • Maintain safe work area and comply with safety procedures and equipment operating rules keeping work area in a clean and orderly condition.

Qualifications:

  • Bachelor’s degree in a related field or equivalent combination of education and experience.
  • Minimum 2 years’ experience in Portfolio Administration Management.
  • Four plus years’ additional experience in community development loan portfolio administration and financial analysis; deal structuring a plus.
  • Experienced and skilled in overseeing administrators’ and analysts’ work product.
  • Exceptional time management and multi-tasking skills.
  • Strong writing and composition skills.
  • Strong interpersonal communication skills.
  • Entrepreneurial approach to work.
  • Knowledge of the field of and commitment to the mission of community development.
  • Ability to build or assist in the management of relationships with potential clients, as well as business and lending partners.
  • Experienced in MS Office Suite including PowerPoint, Word, Excel, Outlook and other software systems.

Compensation and Benefits:

This position offers the unique opportunity to join an innovative organization with the vision and expertise to make a difference in disadvantaged communities throughout Florida.

  • A competitive compensation package
  • Very generous paid time off benefits program
  • 403(b) plan with employer-paid contributions
  • Opportunities to work with a dedicated team who are driven to aid distressed communities

Application Instructions:

Please submit your resume via email to This email address is being protected from spambots. You need JavaScript enabled to view it. along with a cover letter which specifically outlines your experience in the following:

  • your experience in COMMERCIAL real estate loan administration and management; number of years and position(s) held;
  • your experience in closing commercial loans including ability to create or review legal documentation; number of years and positions held.

In the e-mail subject line, please note you are responding to the Loan Portfolio Manager position. Resumes without a cover letter containing the above information will not be considered. No phone calls please.

Florida Community Loan Fund, Inc. is an equal opportunity employer.

"It is really working. FCLF is really touching low-income people." – Florida Community Loan Fund Founding Board Member

Sister Mary Heyser, RSHM

"FCLF plays a significant role in sustaining vibrant and thriving communities. We are pleased to support your ongoing community based efforts." – Ernie Diaz, South Florida Market President

TD Charitable Foundation

"We're thrilled to partner with FCLF to make our project a reality to serve generations of kids in our community." – Dawn Stanhope, President & CEO

Boys & Girls Clubs of Manatee County

"Thank you to our friends at FCLF. Your staff has been patient and helpful. We'll make you proud!" – Bill Lazar, Executive Director

St. Johns Housing Partnership

"We consider FCLF a valued partner and strong advocates for low-income communities and families. We look forward to many more years of working together." – Jennifer Westerbeck, Vice President

US Bancorp CDC

"FCLF is a difference maker! Their team provides solutions to bring about real change in a community." – Tim Marks, President & CEO

Metropolitan Ministries

"We commend the important work of your organization, are glad to support its efforts." – Beverly Dabney

JPMorgan Chase Foundation

"Our partnership with FCLF helps the American Dream of homeownership come true." – Michael Roberts, Exec Dir

R.E.A.C.H.

"FCLF shows a clear strategy and demonstrated evidence of addressing prevalent community needs." – J. Reymundo Ocañas, Director, Corp Responsibility

BBVA Compass

"Our partnership with FCLF allows us to build an attractive, state of the art facility that patients, staff, and community will be proud of." – Bakari Burns, President-CEO

Orange Blossom Family Health

“We cannot thank FCLF enough for this partnership, creating permanent housing for our neighbors in need, and their commitment to Florida communities.” – Shannon Nazworth, President & CEO

Ability Housing

"We appreciate the accomplishments your organization attains." - Robert Sucher, Executive VP

Sabadell United Bank

“Expanding our facility with NMTC financing provides the Overtown community resources necessary to provide a fighting chance to break down barriers and break the cycles of poverty.” – Tina Brown, CEO

Overtown Youth Center

"FCLF has proven its community impact and hard work. We are proud to partner with FCLF." – Leslie Watson, Analyst, Community Investments

Dignity Health

"Trinity Health is happy to partner with FCLF. We look forward to seeing the impact in the communities you serve." – Sr. Kathleen Coll, SSJ, Administrator, Shareholder Advocacy

Trinity Health

“Thanks to FCLF adults with disabilities are living independently, fully included in their community." – Sheryl Soukup, Exec Dir

Residential Options of Florida

"Our relationship with FCLF provides the capital to achieve long-lasting impact." – Terri Murray, Exec Dir

Neighborhood Renaissance

“Our partnership with FCLF makes an enormous difference in overcoming the challenge of providing affordable housing." – Jo Ann Nesbitt, President/CEO

St. Jude Great Commission CDC

"The Fathers Table Foundation appreciates the services FCLF provides and the impact on the communities you serve. We believe in your organization and your mission." – Dan Gilardi, President

Fathers Table Foundation

“We are proud to partner with FCLF on this project, which expands access to innovative, quality, comprehensive primary healthcare in our communities.” – Annie Neasman, President & CEO

Jessie Trice Community Health

Our Partners

TD Charitable Foundation and TD Bank have supported FCLF's mission since 2006.
TD Charitable Foundation and TD Bank have supported FCLF's mission since 2006.
Catholic Charities, Diocese of Venice, financed the land for farmworker rental housing with FCLF.
Catholic Charities, Diocese of Venice, financed the land for farmworker rental housing with FCLF.
The duPont Fund used FCLF and NMTC Financing to revitalize downtown Jacksonville.
The duPont Fund used FCLF and NMTC Financing to revitalize downtown Jacksonville.
FCLF and the NMTC Program renovated a historic building into a small business incubaor.
FCLF and the NMTC Program renovated a historic building into a small business incubaor.
Support from Valley Bank helps FCLF build strong communities.
Support from Valley Bank helps FCLF build strong communities.
The RCRI Conference allows FCLF staff to touch base with our religious supporters.
The RCRI Conference allows FCLF staff to touch base with our religious supporters.
FCLF projects create jobs and stimulate development in low-income communities.
FCLF projects create jobs and stimulate development in low-income communities.
FCLF financing to Housing Programs, Inc. helps provide affordable homes for ownership.
FCLF financing to Housing Programs, Inc. helps provide affordable homes for ownership.
DuPuis Pointe offers affordable, hurricane proof homes in Miami.
DuPuis Pointe offers affordable, hurricane proof homes in Miami.
FCLF Staff meet and greet friends at an FLACDC event.
FCLF Staff meet and greet friends at an FLACDC event.
FCLF staff are active at statewide conferences and events.
FCLF staff are active at statewide conferences and events.
ASPIRA of Florida offers education & mentoring with a focus on low-income and Latino students.
ASPIRA of Florida offers education & mentoring with a focus on low-income and Latino students.
FCLF staff with local supporters at Metropolitan Ministries Tampa.
FCLF staff with local supporters at Metropolitan Ministries Tampa.
FCLF representatives are ready to talk about your project success.
FCLF representatives are ready to talk about your project success.
FCLF and NMTC are creating a new facility for the Boys & Girls Clubs of Manatee County
FCLF and NMTC are creating a new facility for the Boys & Girls Clubs of Manatee County
Greater Heights offers new, safe, affordable rental homes in what was formerly a high crime area.
Greater Heights offers new, safe, affordable rental homes in what was formerly a high crime area.
Nutritious snacks are a part of the healthy focused curriculum at Emma Jewel Charter Academy.
Nutritious snacks are a part of the healthy focused curriculum at Emma Jewel Charter Academy.
FCLF Chief Lending Officer visits with the Executive Director of Neighbor Up (formerly BNDC)
FCLF Chief Lending Officer visits with the Executive Director of Neighbor Up (formerly BNDC)
New rental homes are available for farmworker families at Casa San Juan Bosco.
New rental homes are available for farmworker families at Casa San Juan Bosco.
FCLF supporter, the Northern Trust Company, hosted a housing roundtable in Sarasota.
FCLF supporter, the Northern Trust Company, hosted a housing roundtable in Sarasota.
FCLF projects create jobs and stimulate development in low-income communities.
FCLF projects create jobs and stimulate development in low-income communities.
FCLF staff and supporters volunteer at Million Meals event.
FCLF staff and supporters volunteer at Million Meals event.
FCLF Financing to Neighbor Up Brevard helps provide affordable rental housing.
FCLF Financing to Neighbor Up Brevard helps provide affordable rental housing.
FCLF Staff are on hand at conferences and events to discuss our programs.
FCLF Staff are on hand at conferences and events to discuss our programs.
FCLF staff and US Legislative staff at an event honoring Youth of the Year.
FCLF staff and US Legislative staff at an event honoring Youth of the Year.
FCLF Board Members represent our investors, borrowers, and technical experts.
FCLF Board Members represent our investors, borrowers, and technical experts.
Support from Axiom Bank helps FCLF build strong communities.
Support from Axiom Bank helps FCLF build strong communities.
FCLF CEO and one of our supporters visit the ASPIRA Arts Deco school.
FCLF CEO and one of our supporters visit the ASPIRA Arts Deco school.
Residents at Neighborhood Renaissance's Mathis Place enjoy affordable rent.
Residents at Neighborhood Renaissance's Mathis Place enjoy affordable rent.
Support from TD Bank Charitable Foundation helps FCLF build strong communities.
Support from TD Bank Charitable Foundation helps FCLF build strong communities.
Rep. Ander Crenshaw visited KIPP Jacksonville School
Rep. Ander Crenshaw visited KIPP Jacksonville School
Emma Jewel Charter Academy offers education  for the whole child in Brevard County.
Emma Jewel Charter Academy offers education for the whole child in Brevard County.
Neighbor Up, formerly BNDC, offers affordable housing in Brevard County.
Neighbor Up, formerly BNDC, offers affordable housing in Brevard County.
Rep. Daniel Webster visited FCLF staff.
Rep. Daniel Webster visited FCLF staff.
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Core Purpose FCLF exists to maximize opportunities for people and places outside of the economic mainstream.
Our Vision Opportunity and dignity exist for every person and community in Florida.
Our Mission Our expertise and capital make projects successful and help organizations improve lives and communities.